Reference

Start Your MustPlay Account

Creating an account on MustPlay takes a few steps — fill in your details, verify your identity, and your wallet is ready for bKash, Nagad, or Rocket deposits. Access is subject to your local law and eligible regions.

bKash DepositsNagad TransfersRocket PaymentsMobile-Ready LobbyAccount Wallet Control
MustPlay Start Your MustPlay Account
ACCOUNT SAFETY SIGNALS

How We Protect Your Account

Account security at MustPlay runs on a few concrete layers — encrypted connections, identity checks at registration, and data handling that follows standard privacy practices. These are not marketing claims; they are the actual controls in place when you create and use your account.

SSL Encryption Every page on MustPlay runs over SSL. Your registration details, wallet data, and login credentials travel encrypted between your device and our servers.
Identity Verification The OTP step at registration ties your account to a real mobile number. This makes unauthorised account creation harder and gives you a recovery path if you lose access.
Access Controls Your account is accessible only after password and OTP confirmation. If you suspect unauthorised access, contact support immediately via live chat to freeze the account.
Data Protection Personal details collected at registration are used for account operation and verification only. Read the Privacy Policy for the full breakdown of how your data is stored and handled.

What to Expect When You Register

The registration form asks for your name, date of birth, email address, and a mobile number — the same number you use with bKash, Nagad, or Rocket makes wallet linking straightforward. After you submit, a one-time PIN arrives by SMS for identity verification. Once confirmed, your account is active and the lobby opens on any

Android or iOS device without a separate download. If you run into anything during setup, our support team is reachable via live chat directly from the account page. Keep your login credentials somewhere safe — account recovery goes through the verified mobile number you registered with.

  • Identity Verification A one-time PIN sent to your registered mobile number confirms your identity during sign-up. This step keeps your account secure from the moment it opens.
  • Wallet Linking Your bKash, Nagad, or Rocket number connects to your account wallet at registration, so your first deposit goes through the same app you already use daily.
  • Lobby Access on Mobile Once registered, the full lobby — live tables, slots, and sports markets — loads in your mobile browser. No separate app install needed to browse from Dhaka or anywhere else.
  • Account Support Channel Live chat is available from inside your account dashboard. Reach the support team directly if a verification step stalls or a wallet link needs attention.

Account

The registration form asks for your name, date of birth, email address, and a mobile number — the same number you use with bKash, Nagad, or Rocket makes wallet linking straightforward. After you submit, a one-time PIN arrives by SMS for identity verification. Once confirmed, your account is active and the lobby opens on any Android or iOS device without a separate download. If you run into anything during setup, our support team is reachable via live chat directly from the account page. Keep your login credentials somewhere safe — account recovery goes through the verified mobile number you registered with.

Browse Lobby

Your details are encrypted for secure account access.

LOCAL PAYMENT METHODS

Pay with bKash, Nagad or Rocket

Your account wallet connects to the local payment rails Bangladeshi adults use every day. Open your bKash, Nagad, or Rocket app, send to the account number shown in your deposit screen, confirm with your PIN, and the balance reflects in your MustPlay wallet. Withdrawals follow the same verified number — the amount returns to whichever wallet you used to deposit.

bKash Send from your bKash app to the number shown at checkout. Confirm with your bKash PIN and the deposit clears to your account wallet without leaving the app.
Nagad Nagad transfers follow the same flow — account number at checkout, PIN confirmation in the Nagad app, balance updated in your MustPlay wallet shortly after.
Rocket Rocket users send to the displayed number and confirm in-app. Withdrawals back to Rocket go through the same verified mobile number tied to your account.
ACCOUNT HELP PATHS

Reach Support When You Need It

If your registration stalls, a wallet link fails, or you need help recovering access, there are three ways to reach the team. All channels connect to the same support staff who handle account and payment queries.

Team online

Live Chat

Open the chat widget from your account dashboard or the registration page. The team responds to account setup questions, wallet linking issues, and verification queries directly.

Email Support

Send account or payment queries to the support address listed in the Help section. Email is suited for document submissions or anything that needs a written record.

Help Centre

The Help Centre covers common registration steps, OTP troubleshooting, and wallet connection guides. Browse it before contacting the team — most answers are already there.

Common Questions About Signing Up

These are the questions we see most often from people going through the registration flow for the first time.

You need a valid name, date of birth, email address, and a mobile number. The mobile number is used for OTP verification and for linking your bKash, Nagad, or Rocket wallet.

After you submit the registration form, a one-time PIN is sent by SMS to your mobile number. Enter it on the verification screen to confirm your identity and activate the account.

Account access depends on your local law and whether your region is eligible. Check the Terms and eligibility section before registering to confirm your situation.

Your wallet links automatically when you make your first deposit. Select bKash, Nagad, or Rocket at the deposit screen, send to the number shown, and confirm with your wallet PIN.

Wait a minute and check that the mobile number you entered is correct. If the PIN still does not arrive, use the resend option on the verification screen or contact support via live chat.

Use the password reset link on the login page. Recovery goes through the verified mobile number on your account, so keep that number active and accessible.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.