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Deposits, Withdrawals and Verification on MustPlay

processes deposits and withdrawals through bKash, Nagad and Rocket — the three mobile wallets most Bangladesh accounts already use daily. Your balance updates as soon as your transfer confirms, and verification keeps your account and payouts secure.

bKash DepositsNagad TransfersRocket PaymentsFast WithdrawalsSecure Verification
Browse Lobby Read FAQ
MustPlay Deposits, Withdrawals and Verification on MustPlay
MustPlay Put Money Into Your MustPlay Account

Put Money Into Your MustPlay Account

We accept deposits through bKash, Nagad and Rocket directly from your mobile wallet. Open the cashier from your account menu and you will see the deposit counter straight away. No third-party redirects — the payment number is shown on screen, you send from your wallet app, and your MustPlay balance reflects the transfer once it clears. The steps are the same on

mobile and desktop, so players in Dhaka or anywhere else in Bangladesh follow the same flow. Do not close the cashier page until the confirmation appears.

  • Open the Cashier — Log in and tap the cashier icon in the top menu. The deposit counter loads with your available payment options.
  • Choose Your Wallet — Select bKash, Nagad or Rocket. The account number to send to appears on screen — copy or note it before switching to your wallet app.
  • Send from Your Wallet App — Open your bKash, Nagad or Rocket app, send the amount to the number shown and confirm with your PIN.
  • Confirm and Continue — Return to MustPlay. Once the transfer is verified, your balance updates and you can browse the lobby.
PAYMENT METHODS

Wallet and Payment Options

We support three mobile wallet rails for Bangladesh accounts. Each connects directly to your MustPlay cashier, with no additional app or browser plugin needed. Availability depends on your local law and eligible region.

bKash Send deposits and receive withdrawals via your bKash personal wallet. Account number is shown at checkout.
Nagad Nagad transfers are accepted for both deposits and withdrawals. Use the number displayed in the cashier.
Rocket Rocket (DBBL Mobile Banking) works for deposits and payouts. Same flow as bKash and Nagad.
MustPlay MustPlay Account Verification Steps

MustPlay Account Verification Steps

Verification protects your account and makes sure withdrawals reach the right person. We ask for a valid photo ID and a selfie — standard documents a Bangladesh account holder will have on hand. Upload them through the Verification section in your account settings. Our team reviews submissions and updates your status once the check is complete. A verified account also means faster

processing when you submit a withdrawal, because the payout details are already confirmed on our side. You only need to verify once unless your details change.

  • Go to Verification — Log in, open Account Settings and select the Verification tab. The document upload fields are listed there.
  • Upload Your ID — Submit a clear photo of a valid government-issued ID — national ID card or passport both work.
  • Add a Selfie — Upload a selfie holding your ID so our team can match the document to the account holder.
  • Wait for Confirmation — We review and update your verification status. You will see the change reflected in your account settings once it is done.
MustPlay Withdraw from Your MustPlay Balance

Withdraw from Your MustPlay Balance

Withdrawals go back to the same wallet you used to deposit — bKash, Nagad or Rocket. We route payouts this way to keep your account flow consistent and to reduce delays from mismatched payment details. Before your first withdrawal, your account needs to pass verification (see below). After that, open the withdrawal counter, enter the amount, confirm your wallet number and submit.

We process withdrawal requests in the order they arrive. If your wallet details have changed since you last withdrew, update them in account settings before submitting.

  • Open Withdrawal Counter — Go to the cashier and select Withdraw. Your verified payout wallet appears as the default option.
  • Enter the Amount — Type the amount you want to withdraw. The counter shows the minimum withdrawal for your chosen method.
  • Confirm Your Wallet Number — Check that the bKash, Nagad or Rocket number shown matches your current wallet. Update it in settings if needed.
  • Submit and Track — Submit the request. You can check withdrawal status in the Transactions section of your account at any time.

Common Questions About MustPlay Banking

Answers to the questions we hear most from Bangladesh accounts about deposits, withdrawals and verification on MustPlay.

bKash, Nagad and Rocket are the three wallets accepted at the MustPlay cashier. The account number to send to is shown when you select your method.

Deposits typically reflect in your MustPlay balance shortly after your wallet confirms the transfer. Keep the cashier open until the confirmation message appears.

Unverified accounts cannot process withdrawals. If verification is complete, check that the wallet number in your account settings matches your active wallet before resubmitting.

The withdrawal counter shows the minimum for your selected wallet when you open it. The figure depends on the payout method you choose.

Yes. MustPlay requires verification before your first withdrawal. Upload your ID and selfie through Account Settings. After approval, future withdrawals process without re-submitting documents.

Go to Transactions in your account and check the status. If the transfer left your wallet but the balance has not updated, contact our support team with the transaction reference from your wallet app.
Reference

Mustplay Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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