Sign In to Your MustPlay Account
Your MustPlay account connects you to the full lobby — live tables, slots, and sports markets — with your bKash, Nagad, or Rocket wallet linked and ready. Access is available where permitted under local law and eligible regions.
Connect Your Local Payment Method
Once logged in, your account wallet links directly to bKash, Nagad, or Rocket. Open your preferred app, send to the account number shown in the deposit screen, confirm with your PIN, and the balance reflects in your MustPlay wallet. Withdrawals follow the same verified channel you used to deposit.
What to Expect When You Log In
Signing in takes your registered mobile number and password. If you have two-step verification active, an OTP is sent to your number — enter it on the next screen to proceed. First-time access after registration requires you to confirm your account via the verification link sent to your contact details. If you have forgotten your
password, use the reset option on the login screen; you will receive a reset link within a short window. Account sessions on mobile browsers stay active unless you log out manually or your session expires after a period of inactivity. For security, avoid saving credentials on shared devices. Our support team can assist with locked
accounts during published contact hours.
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OTP Verification A one-time code is sent to your registered mobile number each time two-step verification is active, keeping your account access secure.
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Password Reset Flow Forgot your password? The reset option on the login screen sends a secure link to your registered contact so you can set a new one quickly.
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Session Management Mobile sessions stay active until you log out or the session expires. Avoid saving login details on shared or public devices for your own security.
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Account Support If your account is locked or you cannot complete verification, our support team is reachable via live chat and email during published contact hours.
Account
Signing in takes your registered mobile number and password. If you have two-step verification active, an OTP is sent to your number — enter it on the next screen to proceed. First-time access after registration requires you to confirm your account via the verification link sent to your contact details. If you have forgotten your password, use the reset option on the login screen; you will receive a reset link within a short window. Account sessions on mobile browsers stay active unless you log out manually or your session expires after a period of inactivity. For security, avoid saving credentials on shared devices. Our support team can assist with locked accounts during published contact hours.
Create AccountYour details are encrypted for secure account access.
Reach Us When You Need Help
If you run into trouble signing in, verifying your account, or linking a payment method, our support team is available through the channels below. Have your registered mobile number ready to speed up the process.
How We Protect Your Account
Account security at MustPlay covers encryption, identity checks, and data handling practices designed to keep your login and wallet details protected at every step.
SSL Encryption
All data exchanged between your device and our servers is encrypted via SSL. Your login credentials and payment details are never transmitted in plain text.
Identity Verification
Account registration requires identity confirmation. This step protects your wallet from unauthorised access and ensures withdrawals reach the right person.
Two-Step Login
Optional OTP verification adds a second layer to your sign-in. Even if your password is compromised, access requires the code sent to your registered number.
Data Protection
Your personal and payment data is handled under our privacy policy. We do not share account details with third parties outside of what is required to process transactions.
Common Questions About Account Access
Answers to the questions we hear most often about signing in, account recovery, and wallet access on MustPlay.
MustPlay Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.